Be Part of a Team that Cares.....

Our success as an organization is founded in the skill and efforts of our human resources - our employees. Help play a vital role in serving our membership while enjoying a rewarding career. POPA Federal Credit Union is looking for individuals with excellent customer service skills and a desire to work in a team setting. Our Credit Union is over $200 million in assets strong and growing.

Benefits

POPA FCU offers a competitive benefits package to full-time employees in a dynamic work environment.

• Full Medical, Dental, Vision, and a Term Life Insurance plan with 3-times the face value of the employee's annual salary up to $200,000 with CUNA Mutual Insurance Company.
• 401(k) and Money Purchase Pension Plans.
• Annual performance based salary increases.
  
• Paid Holidays, Vacation, and Sick leave.
• Loan discounts, gym discounts, and much more!

Collector

Job Posting:  002

Job Closing Date:  Dec. 14, 2009

Job Description:

We are currently seeking a full-time Collector for our Cerritos office. The Collector is responsible for the control of late and/or delinquent loan accounts and pending late payment reminders.  Make follow up telephone calls on delinquent loan accounts and maintain accurate records on delinquent loan accounts.  Optimize collections on accounts while balancing the goodwill of members with the overall business interests of the Credit Union.

Duties:

• Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance, and overdue credit balance accounts by phone and/or letter. Ensure professional interface with members.
• Contact high balance and/or delinquent members by telephone and mail to determine the reasons for balance or delinquency, and assist them in developing plans to bring accounts to a current status. Develop workout plans and collect on overdue accounts whenever possible.
• Notify co-signers regarding status of delinquent accounts.
• Update files and system accounts via the credit union's delinquent loan recovery system.
• Secure credit bureau reports. Skip trace on loan accounts. Maintain accurate data for repossession log, bankruptcy files, charge-off list, etc.
• Research payroll deductions - stops, starts, and changes as they may affect the status of a loan repayment.
• Determine when to compromise and settle balances and when to initiate repossession proceedings.
• Determine when loan collateral should be repossessed, and serve as liaison with attorneys or agencies in handling repossession of collateral.
• File all claims, attend hearings, and coordinate with trustees for all bankruptcy filings.
• Investigate and correct discrepancies in loan applications and credit bureau reports.
• Contact references and other lenders by telephone for additional information to determine the member's financial situation.
• Assist in REO portfolio by information gathering, documentation analysis, in-person consultations with member(s), property visits, and file preparation/maintenance.
• All other duties as assigned.

Qualifications:

• High School degree or equivalent
• Demonstrated strong verbal and written communication skills
• Demonstrated computer proficiency within a Windows environment
• Minimum 3 years of collection experience; preferably in Credit Union environment
• Real estate experience and knowledge strongly desire.

How To Apply

Please mail your cover letter and resume, with the job position or description you are applying for, to:

Or, email your cover letter and resume to mquan@popafcu.org (please do not send confidential information usinig email as it is not a secure method of communication).

Or, fax your cover letter and resume to (562) 207-4403, ATTN: HR Department

We do not keep resumes/applications if it is not for a bona fide job opening.

All resumes/applications MUST include the job posting number and received by the closing date or, it will not be retained.