Got a Text from California C.U.?
If you’ve received a ‘vtext’ text message from “California CU” about your debit card, you’re not alone! Do NOT call the numbers listed on the text – call the financial institution DIRECTLY if you have any concerns regarding your card or accounts. These texts are definitely scammers trying to steal your card information. Victims that dialed the provided number were prompted to enter their card numbers for ‘verification purposes’, and were then hung up on.
Here is a sample of texts that were sent to one of our members:
|Feb. 24||(Cnote)Notice of California C.Ususpension. Call us immediately at firstname.lastname@example.org|
|Feb. 25||(External) Your California CU is limited Call(503)email@example.com|
|Feb. 26||(CaliforniaCreditUnion) 4254-16XX-XXXXXXXXCard issue Call: firstname.lastname@example.org|
How to deal with Phishing Scams:
Delete email and text messages that ask you to confirm or provide personal information (credit card and bank account numbers, Social Security numbers, passwords, etc.). Legitimate companies don’t ask for this information via email or text. For example, POPA Federal Credit Union will never ask you via email or text message for personal account information such as a PIN, SSN or password.
The messages may appear to be from organizations you do business with – banks, for example. They might threaten to close your account or take other action if you don’t respond. Don’t reply, and don’t click on links or call phone numbers provided in the message, either. These messages direct you to spoof sites – sites that look real but whose purpose is to steal your information so a scammer can run up bills or commit crimes in your name.
If you’re concerned about your account or need to reach an organization you do business with, call the number on your financial statements or on the back of your credit card.
Report Phishing Emails
Forward phishing emails to email@example.com – and to the company, bank, or organization impersonated in the email. You also may report phishing email to firstname.lastname@example.org. The Anti-Phishing Working Group, a group of ISPs, security vendors, financial institutions and law enforcement agencies, uses these reports to fight phishing.
If you might have been tricked by a phishing email:
- File a report with the Federal Trade Commission at www.ftc.gov/complaint.
- Visit the FTC’s Identity Theft website. Victims of phishing could become victims of identity theft; there are steps you can take to minimize your risk.