Forms & Disclosures


Membership Forms

Membership Application/Account Agreement
PPOA Association Membership Application


Consumer Loan Application
Cash Rewards VISA® Credit Card Application
VISA® Share Secure and VISA® Bulldogs Application

Account Services

Bounce Protection Opt-In Form – for ATM and everyday debit card transactions only
Shared Secured VISA – Consensual Security Interest

Share Certificate Request
Account Update Request – Including Change of Address

POPA Phone Banking Menu Card

Request To Change Payment Method

Notification of Disputed Transaction
- Use for Disputed ATM, Point of Sale, Share Draft and Telephone Transfer Transactions

Notification of Fraudulent Transaction – MasterCard
Notification of Disputed Transaction – MasterCard Non-Fraudulent
- Use for Disputed Debit Card Signature Transactions

Statement of Unauthorized ACH
- Use for Unauthorized ACH Transactions

VISA Credit Card Fraud & Dispute Form

How to Setup External Transfers
External Transfers Agreement

Mobile Banking User Guide

Chip Card Technology

Wires & Stop Payment Requests

Incoming Wire Instructions
Wire Transfer Request – Domestic
Wire Transfer Request – International
Stop Payment Request – Check
Stop Payment Request – ACH

Direct & Payroll Deposit

Direct Deposit Form – LA County
Direct Deposit Form – LACERA
Payroll Deduction Form – LA County
Payroll Deduction Form – LACERA


Bounce Protection Member Policy
Check 21 Substitute Check Policy Disclosure
Fee Schedule
Cash Reward VISA® Credit Card Disclosure
VISA® Share Secured and Bulldogs Credit Card Disclosure
NCUA Pamphlet – How Your Accounts are Federally Insured
Patriot Act Disclosure
Privacy Policy
Third Party Disclosure
Mobile Banking and Mobile Deposit Disclosures and Agreements
Digital Wallet Agreement
Bill Pay Terms and Conditions
Apple Pay FAQ


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Feel free to let us know if there is a form or disclosure that you think would be helpful to make available on the website or if you have any questions or concerns about any of the forms or disclosures.

If you’d like to request for a hard copy of any disclosures or previous disclosures, please contact the Credit Union via telephone (562.229.9181) or in writing to:
Attn: Marketing Department
13304 Alondra Blvd
Cerritos, CA 90703