Online Security

The security of your funds and your personal and financial information is of utmost importance to us. That’s why we’ve created the following information to make you aware of the systems and procedures we have in place to protect our Members against fraud.

In addition, you will find information on how you can help maintain the security of your accounts and personal information. If you need further information, email or call us at 562.229.9181, or 800.369.7672.

Security Alerts

Scam Alert

It has come to our attention that an email has be impersonating our collections department and attempting to solicit a response from membership.

We recommend members to disregard this email. If you have any questions please contact us at 562.229.9181.

Sample of suspicious email:

From: Collection Department → Fraudster
To: Member
Subject: Import Notices

Dear Member,
Bank Name: POPA Federal Credit Union
Bank Account Number: XXXXX
_Tomorrow is your last chance to resolve this matter outside the court house.
In event if we do not receive your payment tomorrow then apart from getting laid off by your current employer after we send them the legal notice you will be blacklisted from getting any job.

Through an IRS (Internal Revenue Service) your social security number will be put on hold causing severe damage to your credit history or credit report and your income paychecks will be put on hold.

Any child support, disability, unemployment or retirement benefits will be either place on hold or will be stopped until the outcome of the case…_

“Internet Explorer Flaw” – Internet Security

A security warning was issued recently for those who use Internet Explorer (IE). There is a newly-announced security flaw that may allow attackers to install malicious code on your computer to steal valuable data or cause other harm.

Microsoft has confirmed that the security vulnerability affects Internet Explorer versions 6 through 11. The company is currently working on a patch for the security hole and will release a fix through the usual Windows Update channel. However, it is unlikely they will release a patch for Windows XP users now that official support for that operating system has ended. We recommend members to retire Windows XP and migrate to Windows 7 or Windows 8.

We recommend switching to another web browser such as Google Chrome, Firefox, or Safari until a patch has been released. We also urge you to make sure your antivirus software is running and is up to date.

It is always good security practice to refrain from visiting sites wherein you are unsure about their nature or content. Also, you should never click on any links found in emails that come from unsolicited or unknown sources.

“Apple iOS Security Update” – Internet Security

It’s come to our attention that Apple has released an iOS update that fixes some security issues for iPhones, iPads, and iPods. If you are using a device that runs iOS and haven’t updated to iOS 7.1.1 yet, we strongly suggest updating to iOS 7.1.1 as soon as is convenient to make sure your mobile device is secure.

Apple details how you can update your device’s Operating System on their support page: http://support.apple.com/kb/ht4623